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Créer un ticket d'incident / Modifier un incident
What do you see here
You will see a form to enter or change a bug description
- État
The current state of the bug solving process
This is initally OPEN. Other states are:
- OUVERT
- EN COURS
- RÉSOLU
- FERMÉ
- Type
The class of the bug describes how important it is to solve the problem
TUTOS knows about these different classes:
- Léger
- Grave
- Très grave
- Suggestion
- Description
A short text which describes what goes wrong
- Assigné a
the name of the person/team to solve the bug
- Produit/Projet
the name of the buggy project / installation
What you can do here
- Enter
Insert the new/changed bug into the database
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